We're a small independent brand owned by a Canadian-Singaporean family. Our North American HQ is proudly based in Toronto. All Canada orders are also shipped from Toronto. ♡

If you would like to modify or cancel your order, please contact us as soon as possible: hello@wearembrace.ca. We will try our best to accommodate all requests, although we may not be able to change or cancel orders which have already been packed and collected by the courier.

We aim to process all orders within 2 business days. Occasionally or during peak shopping seasons, things take a little longer - do bear with us!

We ship internationally (woot woot!).

Our Canada website ships within Canada.

For USA / Europe orders, please visit wearembrace.com (ships from New York).

For Asia / Australia orders, please visit asia.wearembrace.com (ships from Singapore).

It depends on where you're based.

Shipping usually takes 2–8 business days. If you're in a major city like Toronto, Vancouver or Montreal, it'll likely be on the quicker end. A little further afield? Give it a few extra days.

Absolutely! We accept returns for any reason so long as they comply with our Return Policy. In short, all returns must be unwashed, unworn, in their original packaging and swing tags intact. Our return window is 30 days from the date of fulfillment. 

Returns are super easy - plus we offer printerless returns :)

To initiate your return, visit our Return Portal. The portal will generate a prepaid QR code for Canada Post drop-offs :)

We love hearing from you! You can always reach us on the Gram @ourembrace or email: hello@wearembrace.ca. We aim to respond to all queries with 24 hours :)